Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

All Prices are in AUD (Australian Dollars) and are Exclusive of GST (ExGST).

International Purchases
All Purchases International the person is obligated to pay any relevant duties, taxes, medical clearance or customs fees once it lands in that country. You will not be charged any Taxes on our side through the checkout however (10%).

Delivery Policy
All Orders will be shipped out within 2 - 3 working days. Freight Transit Time will vary depending on stock availability, state & freight method. You will be contacted if there is any delays.

Return & Refund Policy
All refund & return rights under both State and Commonwealth law apply. If you are unsatisfied with your order or product you can return the item to either our postal or warehouse address for a full refund based off Australian Consumer Law - please contact us for conditions. If the product is faulty or under warranty please contact us. All Returns, Warranty and Damaged goods need to have a Return Authority Number which is given by Health Professional Solutions on contact.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Australia and other copyright laws, and is the property of Health Professional Solutions. The collective work includes works that are licensed to Health Professional Solutions. Copyright 2003, Health Professional Solutions ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Health Professional Solutions or purchasing Health Professional Solutions. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Health Professional Solutions or to purchase Health Professional Solutions Products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Health Professional Solutions. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Health Professional Solutions used in the site are trademarks or registered trademarks of Health Professional Solutions.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Health Professional Solutions disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Health Professional Solutions does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Health Professional Solutions does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Health Professional Solutions shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Health Professional Solutions has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Health Professional Solutions product is mistakenly listed at an incorrect price, Health Porfessional Solutions reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Health Professional Solutions reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Health Professional Solutions shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Health Professional Solutions without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice & Electronic Messages
Health Professional Solutions may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Health Professional Solutions . This includes latest order updates, product specials & other related electronic messages.

*Please note customers can unsubscribe from our electronic messages at any time as in correspondance to the Spam Act 2003.

Your use of this site shall be governed in all respects by the laws of the state of Qld, Australia. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Health Professional Solutions products must be commenced within one (1) year after the claim or cause of action arises. Health Professional Solutions failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Health Professional Solutions may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Health Professional Solutions or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Health Professional Solutions does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Health Professional Solutions is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Health Professional Solutions reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Health Professional Solutions in its sole discretion.

You agree to indemnify, defend, and hold harmless Health Porfessional Solutions its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Health Professional Solutions may link to sites operated by third parties. However, even if the third party is affiliated with Health Professional Solutions, Health Professional Solutions has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Health Professional Solutions. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Health Professional Solutions seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Health Professional Solutions is a Division of Health Management Group Pty Ltd
ABN 18 840 287 804